Hemel Hempstead Dacorum Council Complaints

The Rainbow and Jim

2009-04-17T09:36:00.001-07:00

To: Jim.Guiton@dacorum.gov.uk

From: M

Subject: Re: The Rainbow

Cc: Lesley.Hastings@dacorum.gov.uk...snip... wyla@btinternet.com ,

Hello Jim .

as you appear to be now going through your old emails , you may remember our correspondence back in November regarding the Rainbow , you were bemoaning the fact that " it is difficult to find someone to make permanent repairs. " and I offered to do this for you but didn't get a reply , the last time I was in Hemel I noticed that this brilliant £50,000 piece of civic sculpture was still unrepaired and that the tile pieces which had fallen off and languished for so long below it had gone , hopefully you rescued them or had them rescued , perhaps 5 months later you could let us all know what you have done to rectify this appalling situation ,or will I have to wait another two months for a reply to keep up with your 7 month standard , perhaps I'll have to wait another 7 months

see

http://hemelcouncilcomplain.blogspot.com/

if you need reminding !!

Regards

Mike

PS How do you keep your job ?

Garden corner plinths see below

2009-04-17T04:51:00.000-07:00

I can't believe . I've had a reply to my email after 7 months from
Jim Guiton
Town Centre Manager,Here's his 7 month reply and mine to him

To: Jim.Guiton@dacorum.gov.uk

Subject: Re: Plinth Corners in Hemel Hempstead Town Centre

Cc: Lesley.Hastings@dacorum.gov.uk , den Huke , airgun.bob@talktalk.net , peter.hamilton@dacorum.gov.uk , Michael.Moore@dacorum.gov.uk , PENNINGM@parliament.uk , wyla@btinternet.com ,

Wow Jim what a fast response 7 MONTHS , ( reported September the 10th ) and you're going to look now !!! I can't believe how efficient you are !!!!

At 08:37 17/04/2009, you wrote:

Dear Mr Child

Thank you for you e-mail regarding the plinth corners of the town centre flower beds. We have a program of maintenance works underway in the town centre and the plinth corners are part of that program. We have already replaced a number of litter bins and have had the street furniture painted, the flower beds have been cleared and will be replaced with new planting. The corners of the flower beds that are damaged will be repaired as part of this on going maintenance program. I will check to make sure that there are no corners laying on the ground causing a trip hazard.

Regards

Jim Guiton
Town Centre Manager,
Public Protection Department,
Dacorum Borough Council,
Civic Centre,
Marlowes,
Hemel Hempstead,
Herts, HP1 1HH.
Direct Line 01442 228597 Fax 01442 228477

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Hemel Hempstead , Magic Roundabout Graffiti

2008-11-06T05:07:00.000-08:00

The Graffiti in Hemel Hempstead at the

Magic Roundabout is still there , the

Council ( which one ? ) made a half

hearted attempt and painted one quarter

of it leaving the rest including the part

with the offensive four letter C word ,

To all residents of Hemel

YOUR COUNCILLORS DON'T

CARE , THEY CLEARLY DON'T

WALK THROUGH THE TOWN

What a poor job was made of this , but then no one from the council checks up on any work done by their staff or outside contractors , the work is self assessed by the Contractor , hence soffit boards that don't meet , fences that aren't level , holes in roads that are overfilled , graffiti that is only partly removed , paving slabs replaced with black asphalt , valuable civic artwork that is neglected , the list goes on and on , surely whoever commissions job could spend ten minutes having a look at what has been done ??

Creating a cleaner and healthier environment (Towards 2021 the Dacorum Sustainable Community Strategy )

2008-09-18T00:41:00.000-07:00

Creating a cleaner and healthier environment (Towards 2021 the Dacorum Sustainable Community Strategy )

Perhaps something might happen by 2021 , much of it's not happening now !!

www.dacenvforum.org.uk

OUR AIM: To resolve local environmental issues and enhance the
natural beauty and built environment of Dacorum
How will we do this? Through encouraging individuals and
organisations to work together locally to improve the environment
and help reduce global impacts
Theme lead forum: Dacorum Environmental Forum
To deliver this aim we will:
• Increase environmental awareness
• Reduce energy and water consumption
• Encourage sustainable travel
• Reduce waste volumes and levels of litter
• Maintain and improve biodiversity
• Encourage the use of local resources
Our actions will include:
• Developing education programmes that encourage personal
responsibility and value for surroundings
• Co-ordinating work to support disadvantaged residents to benefit
from improvements to sustainability
• Adopting sustainable energy approaches to all new buildings and
encouraging sustainable construction practices
• Improving energy efficiency in all buildings
• Encouraging water conservation practices
• Maintain and seek to improve public transport
• Encourage more people to walk and cycle ( Not walking through the Magic Roundabout Underpass it's been flooded for three weeks http://hemelcouncilcomplain.blogspot.com/2008/09/hemel-flooded-and-offensively-graffited.html )
• Encouraging the ‘three Rs’ – reduce, reuse, recycle
• Encouraging businesses to use less packaging and adopt more sustainable
waste management
• Clamping down on littering and fly-tipping and removing dumped waste quickly ( removing litter ? Not in the Magic Roundabout Underpass it's rubbish strewn and never seems to be cleaned http://hemelcouncilcomplain.blogspot.com/2008/09/hemel-flooded-and-offensively-graffited.html
• Protection and enhancement of wildlife habitats and making them resilient to change
• Providing information and promoting initiatives to encourage people to choose sustainable
produce and products
• Raising awareness of practices which have the potential to damage the environment

Garden corners are missing and some are trip hazard

2008-09-10T12:51:00.000-07:00

Garden Corner , moved 17th September
Garden corners are missing and some are trip hazard

Rainbow needs renovating

2008-09-10T12:47:00.000-07:00

Dear Mr Guiton

Thanks for your email ,

Colin Lambert's civic sculptures are all over the place in America and the Americans seem to look after their works of art

his commissions are always in the region of $50,000 , which makes Hemel's Rainbow worth �25,000 and you can't find anyone to repair it SHAME , it looks as though it has been repaired in the past, but whoever stuck some tiles back on doesn't seem to appreciate what a rainbow is as the tiles seem to be mismatched , how your local councillors has the gall to a photo shoot in front of it recently is beyond me , I'll repair if for you for �500.00 and make a better job than the last person who tried !! it would of course help if there were detailed pictures of the Rainbow when it was commissioned , but knowing your lackluster council i dubt if you have any

Regards

Mike Child

At 13:51 07/10/2008, you wrote:

Dear Mr Childs,

I write in relation to your comments regarding the Rainbow Art work in Hemel Hempstead Town Centre.

The Rainbow was installed in the town in 1993 and was sculpted by Californian artist Colin Lambert. The rainbow was originally open to the public and children were constantly using it as a climbing frame, so the decision was taken to place the fence around the rainbow and plant flowers to prevent further damage.

The tiles do come off the structure from time to time and repairs are needed to replace them, unfortunately this is a result of the years of the children climbing on it. As the artist who made it now lives back in California it is difficult to find someone to make permanent repairs. I am currently looking for someone to make the repairs you suggest.

Regards

Jim.

Jim Guiton
Town Centre Manager,
Public Protection Department,
Dacorum Borough Council,
Civic Centre,
Marlowes,
Hemel Hempstead,
Herts, HP1 1HH.
Direct Line 01442 228597 Fax 01442 228477

17th September , still the same , the missiong pieces are still there under one side , how long would this take to repair , and hour or two ?? Rainbow needs renovating

Boxmoor the neglected fountain

2008-09-07T12:30:00.001-07:00

Dear Mr Guiton ,

Thank you for your email ,

No its not your fountain it's the one at Boxmoor

Regards

Mike Child

At 14:01 07/10/2008, you wrote:

Dear Mr Child's,

I have been passed you complaint to investigate.

I am responsible for the fountain located within the pedestrian area. Could you please clarify if this is the fountain you are referring to?

Thanks

Jim

Jim Guiton
Town Centre Manager,
Public Protection Department,
Dacorum Borough Council,
Civic Centre,
Marlowes,
Hemel Hempstead,
Herts, HP1 1HH.

Reported to the Council on the 4th September

On Wednesday the 3rd September I had occasion to walk from the Town centre to Boxmoor . the old fountain appears sadly negelected and in need of derusting and a coat of paint , it's been here for 173 years !! since 1835 !!! ,

Hemel the flooded and offensively graffited underpass

2008-09-07T12:28:00.001-07:00

To: Carol.Green@dacorum.gov.uk
Subject: Re: Fwd: Re:Flooded underpass etc

Hello Carol ,

Thanks for your email ,

When your reference number is put into the Website , the following appears which refers you to fault report no 1384033 , they say it has been inspected and noted and are responding under the previous report , which says it has been resolved in August , so is the flood still there ? it has been flooded the last three weeks , incidentally which council is responsible for removing the Graffiti in the underpass and keeping it clean and litter free

I look forward to your reply

Regards

Mike

Highway Fault Reporting
The following highway faults match your search
Reference1388407
Description SUBWAY FLOODED
Road id2F415/10
Location PLOUGH ROUNDABOUT, HEMEL HEMPSTEAD
Logged18/09/2008 11:28
Status Resolved 18/09/2008 11:28 - This issue has been inspected/noted
Our comments We have already received notification of this problem and are responding to it under report no. 1384033.

Highway Fault Reporting
The following highway faults match your search
Reference1384033
Description SUBWAY FLOODED
Road idA414/29
LocationTWO WATERS ROAD, HEMEL HEMPSTEAD
Logged21/08/2008 11:06
Status Resolved 21/08/2008 12:00
Our commentsThe above highway fault is considered to be resolved. Repeat faults in this location will be monitored. Should a hazardous situation arise again, please report the new fault to us.

To: Michael Child
Cc: michael.moores@dacorum.gov.uk
Subject: Re: Fwd: Re:Flooded underpass etc
From: Carol.Green@dacorum.gov.uk

The flooding of the underpass comes under HCC, this has been reported via hertsdirect website - fault No. is 1388407 - progress can be followed on www.hertsdirect.org.uk.
Carol Green

To: Michael Child
Cc: michael.moore@dacorum.gov.uk
Subject: Re: Fwd: Re:Flooded underpass etc
From: Carol.Green@dacorum.gov.uk

Dear Mr. Child,

Thank you for sending me a copy of your e mail concerning the flooded underpass at the magic roundabout. I have forwarded this on to see if this matter can be rectified a.s.a.p. I had not been aware of the situation.

YOurs sincerely

Carol Green

17th September , Underpass still flooded but receding slightly !!

10th September , underpass still flooded !!!!

Emailed to the council on the 4th September 2008

On Wednesday the 3rd September I had occasion to walk from Boxmoor to the Town centre , on passing through the underpass on the Magic Roundabout , I was appalled by the obscene graffiti which appears there , on discussing this with a Hemel friend she had been reported it 3 years ago with no action to date , secondly and what was more important to me at the time was thet I had to wade through 4 inches of water to get to the town arriving with two wet feet !!!

Hemel the Rubbish Market

2008-09-07T12:26:00.000-07:00

Click here for progress on the Hemel Market Rubbish Debacle

Written letter reply received on the 23rd August , they aim to reply within 20 days , so not too bad !!

Complaint emailed to Council on the 31st July